Welcome to ThePlug. By accessing or using our website and services, you agree to these Terms of Service. If you do not agree, please do not use the site. We are based in Ghana and deliver nationwide.
You must use this site in compliance with all applicable laws. You agree not to misuse the site, attempt unauthorized access, or interfere with our systems.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
We deliver across Ghana. Delivery typically arrives within 1–5 days depending on location. After purchase, we will message you with the exact delivery date. Delivery timelines are estimates and may vary due to factors beyond our control.
If you are not satisfied with your purchase, please refer to our Returns & Exchanges policy for eligibility, timelines, and process details.
We make reasonable efforts to display accurate product details and images. Minor variations in color, fit, or materials may occur. Sizing guidance is approximate; consult our Size Guide for help.
You agree not to: engage in fraud, resell access, use bots or scrapers without permission, upload harmful content, or violate any applicable law.
To the maximum extent permitted by law, ThePlug shall not be liable for indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability for any claim is limited to the amount you paid for the relevant order.
We may update these Terms from time to time. The latest version will always be available on this page with an updated date. Continued use of the site constitutes acceptance of the changes.
Questions about these Terms? Contact us via /contact or email calebadobah1234@gmail.com.